What To
Expect...
At Lakeside Animal Hospital you can expect our full attention to your pets’ needs.
In your search for a veterinary facility, we believe you should expect high quality care for your pet as well as great service. We have assembled a veterinary health care team committed to providing exceptional care to your pet in a state-of-the-art facility, while delivering outstanding customer service to you, our pet parents.
When you arrive for your appointment, you will be greeted warmly, and we’ll usher you into an examination room after checking in your pet.
In most cases, one of our veterinary technicians will start by asking about your pet’s medical history, current condition and the reason for your visit, gathering data for the veterinarian. This remains a very important aspect of a complete physical exam visit. Getting accurate information is essential so please share any pertinent information.
Next, one of our veterinarians will give your pet a complete nose-to-tail physical exam (The veterinary physical exam is one of the most important thing your veterinarian will do), Based on exam findings and your pet’s presenting problems, the veterinarian may recommend diagnostic testing which may include treatment options.
This is a great time to ask questions. Our veterinarians want to make sure you’re completely comfortable with the information we’re providing and all questions are answered. This is an essential part of your pet’s treatment plan. One of the most important things that we want to achieve at Lakeside is clear communication so don’t be afraid to ask questions.
Our veterinary technician will likely come back to wrap things up and will provide you with helpful pet care information and answer wellness and care questions for you. Our client service coordinators at the front desk will process your payment and schedule any needed follow up visit. They can also assist with finding a payment plan that works for you.
Our veterinary technician will likely come back to wrap things up and will provide you with helpful pet care information and answer wellness and care questions for you. Our client service coordinators at the front desk will process your payment and schedule any needed follow up visit. They can also assist with finding a payment plan that works for you.
Our goal is to see all our clients and patients in a timely fashion, and although we have contingencies for emergencies, there will be times where the unexpected will create delays. We will ensure these are minimized as much as possible.
We are very much looking forward to getting to know both you and your pets as well as continuing to support their happy, long and healthy lives.
